Regulations

BOOKING AND PAYMENT OPTIONS

  1. Confirmation: after your booking, you’ll receive a formal confirmation by email. It is understood that the person making the reservation is acting on behalf of all group members.
  2. The balance of the stay will be paid upon arrival. Payment can be made by credit card, PayPal or cash.

 

INCLUDED IN THE RENTAL PRICE

  1. Air conditioning;
  2. Tableware;
  3. Hair dryer;
  4. Sheets, pillowcases, a duvet;
  5. 3 Towels per person (large, medium and small);
  6. Bath rug;
  7. Heating, hot water, electricity;
  8. sofa bed;
  9. Internet WI-FI;
  10. LCD TV;
  11. Baby cot and highchair for small children on request;
  12. Private parking lot;
  13. Outdoor garden with table and benches;
  14. 1 sun umbrella and 2 deckchairs;
  15. Children’s playground;
  16. tourist tax;
  17. final cleaning;

 

NOT INCLUDED IN THE RENTAL PRICE

  1. Baby cot and highchair for small children 10,00 €
  2. for pet owners: a supplement of € 15,00 is required for cleaning.

 

EXTRA COSTS

  1. optional midweek or daily cleaning (€ 10 per person)
  2. additional towels (€ 8,00 per change per person)
  3. sheets and pillowcases (€ 10,00 per change per person)

 

PETS

Small and medium-sized pets are welcome with an extra charge of € 15.00 for cleaning

SECURITY DEPOSIT

Upon arrival a security deposit of € 150,00 might be requested. The security deposit is required as a guarantee against any possible damage to the structure or equipment and will be refunded in full on departure, except for damage or loss of equipment.

ARRIVAL AND DEPARTURE TIMES

Check in time is between 16.00 and 19.00.
Check out time is within 10.00 am.
Different arrival and departure times can be agreed by telephone at +39 3391129233 or by email at: info@factoriamontebaldo.it.

CANCELLATION POLICY

You can cancel your reservation by e-mail at info@factoriamontebaldo.it at any time

LIABILITY

Fattoria Monte Baldo cannot be held responsible for unfortunate accidents or incidents that may occur while you are on the property or because non-registered guests have been on the property. Guests assume responsibility to supervise children and non-registered visitors. Fattoria Monte Baldo cannot be held responsible for any theft or loss of property occurred during the stay.

LIABILITY OF THE GUEST

As a guest, you agree not to allow the use of rooms rented to people beyond the maximum number allowed. Please inform us of any problems in the house, as well as of any loss or damage of the items provided or damage to the property, as soon as they occur and at the end of the stay. This allows us to solve the problem in time before new customers arrive. You also agree to pay for any loss or damage caused during the stay. You agree to be a respectful renter and to take care of the property and leave it in a clean and tidy condition at the end of your stay. Although the final cleaning is included in our prices, the owner reserves the right to charge your credit card for any additional cleaning if the rented unit is returned in a clearly unacceptable condition.